We ask for a minimum of 2 business days for processing orders.

Once processed your order is shipped Monday through Friday using the United States Postal Service (USPS) . In the case of a holiday, orders are shipped on the next business weekday. Once items are shipped, you will receive an email containing your order tracking information.

Please note that processing time is an "additional" time frame separate from your shipping method of choice. Business days for shipping and processing times do not include weekends (Saturday & Sunday) and holidays.

If your tracking information states that your package was delivered and you have not received it, please contact the United States Postal Service at 1 (800) 275-8777. MySistaShea does not hold responsibility for packages that are delivered. We do not issue refunds for packages that state being delivered.

NO RETURNS NO EXCHANGES All Sales Are Final

If you have any issues, questions or concerns about your order, please email us at mysistashea@gmail.com

Due to the nature of MySistaShea products, we are unable to accept returned products.
All sales are final unless an error occurred on the behalf of MySistaShea.

REPLACEMENT ITEMS

If an item arrives damaged, please email us within 3 days at mysistashea@gmail.com. Please allow 24 hours to response. Once photos of a damaged item/package are received, we will ship a replacement item to you.

*No returns or discounts will be provided for final sales.